Connecting Voice and data over IP Networks Wireless Products
We
provide Voice and data over IP networks products &
solutions comprehensive feature rich suite of
communication solutions for the Small and Medium
Enterprise market with best in class migration,
quality and reliability. We plan to continue to
evolve our product support to deliver on the value
set enabled through emerging technologies such as IP
and Voice/Data Mobility
VoIP specifically refers to
sending voice traffic over an IP (Internet Protocol) network. Voice and
data convergence refers to sending both voice and data (such as LAN
traffic) over any data network (typically an IP network, frame relay
network or ATM network).
Using open standards and IP to integrate business–critical
applications on a network facilitates collaboration and
information sharing. Contact databases and directories from one
application can be used with another. For example, employees can
initiate calls and provide real-time information when speaking
on the phone with a customer, colleague or with hundreds of
participants in an IP conference. A caller can see the
availability of a colleague from their computer monitor using a
suitable presence-enabled client to save time and the effort of
repeated failed contact attempts. And VoIP services that support
multimedia connections, including voice, video, data sharing and
instant messaging, can be accessed from a single desktop
interface
VoIP can be a benefit for reducing communication and
infrastructure costs
Standards such as Session Initiation Protocol (SIP) provide a
common language for applications to interact with each other.
Customer relationship management systems, for instance, utilize
contact information that an integrated SIP-based solution can
immediately and automatically provide to a service agent,
simultaneously saving time and expediting customer service. Open
systems allow application developers to enhance their solutions
with ease and ensure their interoperability with other
communications solutions. Integration, interoperability and
innovation are encouraged in standard-based environments and
result in easier, more economical and more robust solutions for
connecting people and ideas
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